Privacy Policy

At Flat Rate AC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

  • Personal Information: Name, email address, phone number, and other contact details you provide when using our forms or services.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.

How We Use Your Information

  • To provide, operate, and maintain our services.
  • To improve, personalize, and expand our website and offerings.
  • To communicate with you, including customer service and updates.
  • To process transactions and send related information.
  • To comply with legal obligations and protect our rights.

Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential. We may also disclose information when required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device. We categorize cookies as follows:

  • Essential Cookies: Required for basic site functionality and security. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These are only set if you provide consent.
  • Marketing Cookies: Used for advertising and social media integration. We do not currently use these, but may in the future. These will only be set with your consent.
  • Preferences Cookies: Remember your settings and preferences. We do not currently use these, but may in the future. These will only be set with your consent.

On your first visit, you are presented with a cookie consent banner that allows you to manage your preferences for non-essential cookies. You can change your cookie preferences at any time by clicking the "Change Cookie Preferences" link in the website footer.

Google Analytics is only loaded if you consent to Analytics cookies. For more information on how Google uses your data, visit Google's Privacy & Terms.

You can also choose to disable cookies through your browser settings, but this may affect your ability to use certain features.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].